Shipping policy
đ HOLIDAY SHIPPING DEADLINES FOR CHRISTMAS DELIVERY
Please allow 24 hours for us to pack your order and get it to the post office. To keep your chocolate from melting, orders to warm-weather states ship earlier.
Most states:
- USPS Ground Advantage: order by Wednesday, December 16
- Priority Mail: order by Thursday, December 17
- Priority Mail Express: order by Friday, December 18
Warm-weather states (such as Florida, Texas, Arizona, Southern California, Louisiana and the Gulf Coast): order by Tuesday, December 15.
Alaska, Hawaii and Puerto Rico: please contact us for holiday deadlines.
DESTINATIONS
We ship anywhere in the U.S.
BULK ORDERS
If you're interested in wholesale pricing please email blindcatchocolates@gmail.com
DELIVERY TIME
Please allow up to 2 weeks from the date of payment for handling and shipping of orders. We reserve the right to suspend shipping in the summer months or alternatively increase the cost since it will require heat control measures. Orders placed on Thursday, Friday or the weekend will be shipped the following Monday. This is to help keep the chocolate from being exposed to temperature extremes while in transit.
LOCAL DELIVERY
Local delivery will be arranged with the customer on an individual basis. Deliveries will be on Monday, Wednesday and Fridays. Please leave your cell phone number on check out for texting. Please text 406-670-4680 to set up delivery.
LOCAL PICKUP
Local pickup is available at our shop, 733 Lake Elmo Drive in Billings, during store hours: TuesdayâThursday, noonâ5 pm, and Friday, 10:30 amâ2:30 pm. Need a different time? Text 406-670-4680 to arrange a pickup.
REFUNDS
If you are unsatisfied with your order, please feel free to contact us at blindcatchocolates@gmail.com or by phone at 406-670-4680. Please include your phone number, as well as, order number.
If your product arrives damaged, please include a photo of the damaged product. Items may not be tampered with or eaten. We will review each claim, and either issue a refund or resend the product.